Insights for small businesses building with AI

Why Major AI Customer Support Chatbots Don't Work for SMBs in Asia

Asia is the fastest-growing market for customer support chatbots in the world. But the tools every chatbot guide recommends were built for a different market entirely. Here is why they keep falling short for small businesses across Asia.

Why Dhaka Shop Owners Are Losing Sales in Their Inbox

Bangladesh has over 300,000 Facebook shop pages. Most are run by one person who also packs orders, replies to DMs, and takes days off. Here is what that costs in missed sales, and how AI on Messenger is closing the gap.