Insights for small businesses building with AI
Why Major AI Customer Support Chatbots Don't Work for SMBs in Asia
Asia is the fastest-growing market for customer support chatbots in the world. But the tools every chatbot guide recommends were built for a different market entirely. Here is why they keep falling short for small businesses across Asia.
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What Customers Expect When They Message You
Most BD shop owners think replying in a few hours is fine. Their customers have already moved on. Here is what they actually expect when they message your page.
Why Your Facebook Page Lost It's Very Responsive Badge
Most Facebook shop owners lose the Very Responsive badge the same way. A holiday. A late night. One busy week. Here is why it happens and the only way to stop it.
Why Dhaka Shop Owners Are Losing Sales in Their Inbox
Bangladesh has over 300,000 Facebook shop pages. Most are run by one person who also packs orders, replies to DMs, and takes days off. Here is what that costs in missed sales, and how AI on Messenger is closing the gap.